πŸ”’ PRIVACY POLICY

Privacy Policy jili raja – We Protect Your Information

Your privacy is not merely a legal obligation to jili raja β€” it is a core value that shapes every decision we make. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

Last Updated: 1 January 2026

Jili raja's Commitment to Your Privacy

Six core principles that guide how we handle member data

256-bit SSL Encryption

All data transmitted between your browser and jili raja's servers is protected with industry-standard 256-bit SSL encryption. Your personal information and financial transactions are kept secure during transmission.

Data Not Sold to Third Parties

Jili Raja does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you – we retain it solely to provide the services you use.

Member-Controlled Data

Every jili raja member has the right to access, correct, or request the deletion of their personal data at any time. You are always in control of the information we hold about you.

Secure Data Storage

Member data is stored on fully controlled servers with multi-layered physical and digital security systems. Access to the member database is strictly limited to authorised personnel only.

Data Breach Notification

In the event of any security incident involving member data, jili raja is committed to notifying affected members within 72 hours, in accordance with international data protection standards.

International Standards Compliance

The Jili Raja Privacy Policy is built in accordance with internationally recognised data protection standards. We continuously update our privacy practices to keep pace with the latest regulatory developments.

This Privacy Policy document ("Policy") describes the privacy practices of jili raja ("we", "platform") regarding the collection, use, storage, and disclosure of personal information of users ("Members") who access or use the platform jiliraja.biz.

By registering an account or using any Jili Raja service, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. Your privacy is our priority, and we are committed to protecting it at all times.

1

Introduction & Scope of Privacy Policy

Jili Raja fully understands how important privacy is to Malaysian players. In today's digital age, personal information is a valuable asset that must be carefully safeguarded. We built this platform on a "privacy-first" principle – meaning every feature and process is designed with your data protection in mind from the ground up.

This policy covers all information collected through the jili raja platform, including the website jiliraja.biz, mobile applications (where available), email communications, and any other interactions with our platform. It applies to all registered members, website visitors, and anyone who interacts with jili raja services.

Important Note: jili raja is the responsible data controller for all personal information collected through our platform. Any privacy-related enquiries may be directed to our data protection team at support@jiliraja.biz.
2

Types of Personal Data We Collect

Jili raja collects only the information necessary to provide a safe, efficient, and responsible service. We do not collect information beyond what is required for the stated purposes.

Data CategoryExample InformationPurpose of Collection
Identity DataFull name, identification card number, date of birthKYC verification, age verification
Contact DataMalaysian phone number, email addressAccount communications, customer support
Financial DataPayment method information (TNG, DuitNow, GrabPay), transaction recordsProcessing deposits & withdrawals
Technical DataIP address, device type, operating system, web browserSecurity, fraud detection
Usage DataGame history, game preferences, login timestampsService improvement, responsible gaming
Communication DataSupport chat records, email messagesQuality assurance & complaint resolution

We may also receive data about you from legitimate third-party sources, such as identity verification service providers or fraud prevention agencies, solely to fulfil our KYC and AML obligations.

3

How We Use Your Information

Jili Raja uses collected personal information solely for legitimate, clearly stated purposes. We will not use your data for any other purpose without first notifying you.

  • Account Management: Creating, verifying, and securely maintaining your Jili Raja account.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and withdrawals of your winnings.
  • Platform Security: Detecting and preventing fraud, money laundering, and platform abuse.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical support.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer the necessary support.
  • Legal Compliance: Fulfilling legal obligations, including mandatory KYC/AML reporting.
  • Service Communications: Sending important notifications related to your account, security, and changes to our terms.
  • Platform Enhancements: Analysing aggregated usage data (non-identifiable) to improve the user experience on jili raja.
Marketing Communications: Jili Raja will only send promotional emails or notifications with your consent. You may unsubscribe from marketing communications at any time via your account settings or the "Unsubscribe" link in any email we send.
4

Sharing Information with Third Parties

Jili Raja does not sell or transfer members' personal information to third parties for marketing or commercial purposes. However, we may share limited information in the following situations where it is necessary for platform operations:

  • Payment Service Providers: We share the necessary transaction information with providers such as Touch 'n Go, DuitNow, and Malaysian banks to securely process your financial transactions.
  • Game Software Providers: Limited game session information is shared with our slots and Live Casino software providers for technical purposes only.
  • Identity Verification Services: KYC information is shared solely with approved third-party verification services for the purpose of confirming member identity.
  • Fraud Prevention Agencies: We may share data with recognised fraud prevention agencies to protect the platform from unlawful activity.
  • Legal Obligations: Jili Raja will disclose the required information to competent authorities when mandated by a court order or applicable law.

All third parties working with Jili Raja are contractually required to maintain the confidentiality and security of member data to the same rigorous standards we uphold.

5

Jili raja Data Security Measures

Jili Raja takes security infrastructure seriously to protect the personal and financial information of our members. The following are the security layers we have in place:

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SSL 256-bit
All data communications are encrypted in transit
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Secure Servers
Data stored in physically & digitally secured data centres
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2FA Available
Two-factor authentication for Jili Raja account login
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24/7 Monitoring
Intrusion detection and suspicious activity monitoring system
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Regular Security Audits
Penetration testing and independent third-party audits
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Staff Training
All Jili Raja staff are trained in data protection practices
Shared Responsibility: While Jili Raja takes all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.
6

Cookie Policy

Jili Raja uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting your use of the platform.
  • Performance Cookies: Collecting aggregated information on how members use the platform to help us improve our services. Data is anonymised.
  • Functional Cookies: Stores your preferences such as language, display settings, and login information for a more convenient experience.
  • Analytics Cookies: Helping us understand traffic patterns and user behaviour for platform improvement purposes.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the jili raja platform.

7

Your Rights as a jili raja Member

As a Jili Raja member and data subject, you have the following rights regarding the personal information we hold about you:

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Right of Access
Request a copy of all personal data we hold about you
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Right to Rectification
Correct inaccurate or incomplete data
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Right to Erasure
Request deletion of your data (subject to legal obligations)
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Right to Object
Object to data processing for specific purposes such as marketing
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Data Portability Rights
Receive your data in a machine-readable format
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Right to Restriction
Request restriction of data processing during an investigation

To exercise any of the rights above, please contact the Jili Raja support team by email at support@jiliraja.biz. We are committed to responding to all requests within 30 business days.

8

Data Retention Period

Jili Raja retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

Data TypeRetention PeriodReason
Active Account DataFor as long as the account is activeOngoing service delivery
Financial Transaction Records7 years after transactionTax obligations & AML
KYC / Verification Data5 years after account closureLegal requirements
Support Communication Logs3 yearsQuality assurance & complaints
Technical Data Log12 monthsSecurity & Fraud Detection
Marketing DataUntil unsubscriptionPromotional communications

Once the relevant retention period has elapsed, data will be securely deleted or anonymised in accordance with Jili Raja's standard data deletion procedures.

9

Children's Privacy Protection

Jili Raja takes the protection of minors very seriously. Our platform is strictly for individuals aged 21 and above only.

  • We do not knowingly collect or process personal information from individuals under the age of 21.
  • Should we become aware that we have collected information from a minor, that information will be deleted immediately and the associated account will be closed.
  • Jili raja encourages parents and guardians to use parental control software to prevent children from accessing online gambling platforms.
Report an Underage Account: If you suspect any Jili Raja account is held by a minor, please report it to us at support@jiliraja.biz immediately. We will take prompt action.
10

Amendments to the Privacy Policy

Jili raja reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.

  • Members will be notified of any material amendments via their registered email or in-platform notification at least 14 days before the changes take effect.
  • The "Last Updated" date at the top of this document will be updated each time an amendment is made.
  • Continued use of the Jili Raja platform after any changes take effect will be considered acceptance of the amended Privacy Policy.
  • You are encouraged to review this page periodically to ensure you remain informed of the latest version of our Privacy Policy.
11

Contact Jili Raja's Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:

Email
support@jiliraja.biz
Live Chat
Available 24 hours / 7 days
Response Time
Within 72 hours

Jili Raja is committed to resolving any privacy-related complaints fairly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

Your Privacy is Protected – Play with Confidence!

Now you know that Jili Raja takes the protection of your personal data seriously. Register a free account today and enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 Malaysian members!

18+ only. Gambling can be addictive. Play responsibly and within your means.

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